Birch Hill Suites Extended Stay Hotel! We aim to make your stay comfortable and
enjoyable. Please familiarize yourself with our hotel policies outlined below:
PETS:
We only allow non-aggressive dog breeds. Cats are not allowed. There is a $50 non-refundable fee for up to 2 dogs in a suite. There is an additional cost of $5 per day, per suite. If you are caught with a dog that you failed to register, you will be fined an additional $50 or asked to leave the building.
FRONT DESK HOURS:
Available 24/7
Check-in/Check-out:
Check-in is 3:00 PM (local time) and check-out is 11:00 AM.
A valid government photo ID is required for check-in.
CANCELLATIONS:
Cancellations must be made 24 hours prior to the day of your arrival at 3:00 PM. Failure to cancel by 3:00 PM 24 hours in advance will result in a charge of the first night, plus taxes.
There is a $45 late check-out fee.
Renewal is by 11:00 AM. There is a $10 fee if not paid by 11:00 AM.
PAYMENTS:
Payments are collected in advance.
We accept Visa, Mastercard, Discover.
SMOKING:
Smoking is permitted only outside the building and in designated smoking suites.
A $250 cleaning fee will be charged for smoking in a non-smoking suite.
LOST AND FOUND ITEMS:
The hotel is not responsible for lost or stolen items in the parking lot.
Guests are advised to keep suite doors locked.
Guests and visitors must adhere to all local and federal laws.
Non-compliance with laws or hotel policies will lead to immediate eviction, with forfeiture of any
unused stay.
HOUSEKEEPING:
While we do deep clean our extended stay suites between every guest, we only offer regular bi-weekly cleaning services for long-term guests.
During check-in, we will notify you about the time of your scheduled cleanings. If you need more frequent cleaning support, please notify us and we can inform you about our pricing.
Thank you for choosing Birch Hill Suites Extended Stay Hotel. We hope you have a delightful
and relaxing stay with us!